Roofing FAQs | Topo Exteriors
Straight answers to the questions Northwest Arkansas homeowners ask us most. Don't see yours? Call 479-365-7081.
Insurance Claims and Hail Damage
How Do I Know If My Roof Has Hail Damage?
You usually can't tell from the ground, which is why Topo Exteriors offers free hail and storm damage inspections across Northwest Arkansas. Signs worth checking: dented gutters, downspouts, or vents; shingle granules piling up at downspouts; cracked, creased, or missing shingles; and new leaks or ceiling stains after a storm.
Should I Call a Roofer or My Insurance Company First?
Call a roofer first. A free Topo Exteriors inspection tells you whether the damage is likely to justify a claim, so you don't file one you don't need. A claim can count against you with your insurer even when it pays nothing.
Do You Meet the Insurance Adjuster?
Yes. A Topo Exteriors representative meets your adjuster at your home, walks the roof with them, and points out every piece of damage we documented. That way your claim reflects the full scope of the repair.
Do I Have to Pay My Insurance Deductible?
Yes. Your deductible is always paid by the homeowner, and Topo Exteriors never waives or covers it. We'll walk you through what to expect before you file.
What's the Difference Between an ACV and RCV Roof Policy?
An RCV (Replacement Cost Value) policy pays to replace your roof at today's prices, minus your deductible. It's often paid in two checks, with the second released once the work is done. An ACV (Actual Cash Value) policy pays only your roof's depreciated value, so an older roof can leave you paying much more out of pocket. Your insurance agent can tell you which one you have.
Roof Cost
How Much Does a New Roof Cost in Northwest Arkansas?
Most architectural shingle roofs in Northwest Arkansas cost about $450–$700 per square installed, and a typical home is 20–35 squares. That puts most replacements roughly between $9,000 and $24,000. Your price depends on roof size, pitch, layers to tear off, decking condition, and materials. Every Topo Exteriors estimate is free and itemized.
What Is a Roofing Square?
A roofing square is 100 square feet of roof surface, and it's how roofers measure and price a roof. A 2,000-square-foot roof is 20 squares. Your roof is almost always larger than your home's floor area because of pitch and overhangs.
What Can Raise the Cost of a Roof Replacement?
The most common add-ons are rotted decking found during tear-off, extra layers of old shingles, steep or complex roofs, and upgraded materials like impact-resistant shingles or metal. Topo Exteriors lists these on your estimate up front, so there are no surprises.
Metal vs. Shingle
Is a Metal Roof or a Shingle Roof Better in Northwest Arkansas?
Architectural shingles are the best value for most Northwest Arkansas homes. Metal makes sense if you plan to stay 20+ years.
- Cost: Metal runs about twice the price of architectural shingles upfront.
- Lifespan: Architectural shingles last about 20–30 years; metal lasts 40–60 years.
- Hail: Metal holds up better in hailstorms but can dent; shingles can need replacement after a big storm.
Topo Exteriors will price both so you can compare.
Does Hail Damage Metal Roofs?
Large hail can dent a metal roof, even when the roof still sheds water fine. Many insurance policies exclude this cosmetic damage on metal roofs. Ask your agent before you choose metal.
Are Impact-Resistant Shingles Worth It?
Often, yes, in hail-prone Northwest Arkansas. Class 4 impact-resistant shingles hold up better in hailstorms, and some insurers give a premium discount for them. Ask your insurance agent whether yours does.
Timeline and Process
How Long Does a Roof Replacement Take?
Most Topo Exteriors roof replacements are finished in one day. Larger or more complex homes take two to three. Weather, rotted decking, steep or multi-layer roofs, and material delivery can add time. We'll give you a timeline before we start.
Do I Need to Be Home During My Roof Replacement?
No. We'll walk the job with you before and after, but you don't need to be home while we work. Please move vehicles out of the driveway and leave exterior outlets accessible.
How Do You Clean Up After a Roof Replacement?
We run magnetic nail sweeps across your yard, driveway, and landscaping, protect your property during the job, and haul away all debris. No roofer can honestly promise every last nail, but we promise diligence. We treat your home the way we'd want ours treated.
Warranty and Company
What Warranty Does Topo Exteriors Offer?
Every Topo Exteriors roof comes with a 2-year workmanship warranty: if an installation issue comes up, we fix it at no cost to you. Your shingles also carry the manufacturer's warranty against material defects. We install Owens Corning more than any other brand.
Are Roof Inspections Free?
Yes. Topo Exteriors offers free roof and storm damage inspections throughout Northwest Arkansas. We photograph what we find and tell you plainly whether you need a repair, a replacement, or nothing at all. Call 479-365-7081 to schedule yours.
What Is the Topo Roof Report Card?
The Roof Report Card is a paid, detailed written assessment of your roof's condition. It's built for buyers, sellers, landlords, and anyone who wants a documented record of their roof. Call 479-365-7081 for pricing.
Is Topo Exteriors Licensed and Insured?
Yes. Topo Exteriors is licensed and insured in Arkansas.
What Areas Does Topo Exteriors Serve?
Topo Exteriors serves all of Northwest Arkansas. That includes Bentonville, Rogers, Lowell, Bella Vista, Centerton, Cave Springs, Pea Ridge, Siloam Springs, Fayetteville, Springdale, Johnson, Farmington, and Tontitown.